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Rental Home Search

Ensuring a smooth transition

At Icon we understand that it is not just the cost of a relocation that may affect your business. Relocating employees will naturally have concerns about the move to a new country or city and this can have a detrimental effect on their performance in the workplace.

Our rental home search programme is designed to make the relocation transition for employee and family as smooth as possible, enabling the employee and family to quickly feel at home in the new location.

UK Rental Market

The rental market in the UK can be confusing for expatriates; unlike other countries, there is no multiple listing of properties, and unreliable and out of date content makes searching for properties on the internet frustrating and unsatisfactory. Equally, with dramatic regional variations in terms of both rental prices and best practice, there is a clear need for relocating employees to receive expert and independent advice and support.

Our experienced home search specialists take the time to fully understand every brief, and then work to ensure that these objectives are achieved within agreed timelines. Once a property has been selected, we will quickly and efficiently move to secure it, vetting and approving the lease agreement and facilitating the payment of the deposit.

Finally, we are on hand to ensure that an independent inventory check is completed, with any outstanding maintenance works completed prior to the employee moving in, and to assist with the utility connections and local registrations required for the employee and family to feel at home.

The key elements of the Rental Home Search programme are:

• An initial telephone consultation with the employee to communicate the agreed policy, establish their requirements, and provide an overview of the target area and the relocation process
• Agree a time line and schedule of events with you and the employee
• Market research undertaken to indentify suitable properties matching the employees requirements and personal needs
• A detailed itinerary of the best-suited properties is produced and issued to the employee (with a copy to the client if required)
• On the day of the tour the home search specialist will meet the employee and accompany them to a selection of properties and areas, providing impartial advice and guidance
• Upon selection of the preferred property we undertake rental negotiation with the letting agent or landlord
• Rental contract validation by our company solicitor
• Upon request, utility companies will be contacted and an inventory arranged
• We request feedback from every relocating employee to ensure our high standards of service are maintained, and the results are shared with our clients

Icon Relocation manages the whole process with a defined single point of contact throughout, liaising with all parties to provide regular updates and ensure problems are addressed and resolved in a timely fashion. Clients and relocating employees are able to access detailed case notes 24/7 through secure access to our internal case management system, ReloAssist.

Contact us for more information