We believe in tailoring our service based on you
and your employees' requirements
At Icon Relocation we understand that no two relocations are the same. As such, we offer a wide range of support which can be tailored to address any type of relocation. Below, we have detailed some of the key requirements and services.
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Wherever possible a pre-familiarisation trip offers clear and useful advantages in addressing the relocating employees entire family’s concerns with regard to the relocation to a new unfamiliar area, the key points of this service are:
- Employee telephone consultation
- Client consultation and agreement of service levels
- Employee and family local Area Orientation
- Visiting a selection of property styles
- Visit some key schools in the area
- General orientation of local services
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public transport and shopping - General orientation of social and entertainment areas –
local parks and recreational facilities
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In some instances a full accompanied Home Search is not appropriate at which point a Desktop Home Search offers an ideal solution, however the employee will still receive the same expert advice and research that is experienced with a full home search up to the point that they are settled in their new home.
They key benefits of this service are:
- Time taken visiting properties is kept to a minimum allowing the employee to concentrate on their new job
- Icon Relocation manages the entire process with one dedicated point of contact for you and the employee
- On-going telephone support to the employee throughout the process is provided to ensure that we may highlight any concerns regarding location, budget or the family
At the outset of this exercise it is best practice for you to complete a Relocation Instruction form clearly highlighting the policy and or budgetary confines that relate to the specific move in question.
Following this the key points of this service are:
- Telephone consultation with the employee within which we communicate the agreed policy, establish their requirements whilst providing them with an overview of the target area
- Agree a time line and schedule of events with you and the employee
- Market research is undertaken to indentify suitable properties to match the employee's requirements and personal needs
- A detailed itinerary of the best-suited properties is produced and issued to the employee
- Rental negotiation with the letting agent or landlord s
- Rental contract validation by our company solicitor
- Upon request Utility companies will be contacted and an inventory will be arranged
Our service is designed to help your business and your employees home life to undertake the relocation transition as smoothly as possible.
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Short term accommodation can be the answer to both you budgetary requirements and your employees needs, it is quite common for people to prefer to stay in an apartment rather than the informality of an hotel, particularly if the stay is for a reasonable period of a time.
Understanding this we have collated a database of a comprehensive list of companies which specialise in short term accommodation, furthermore we have established an effective booking process, which frees companies from this time consuming responsibility, thus liberating their employees for more effective tasks.
What does our Short Term Accommodation package offer:
- Secure accommodation for single employee’s
- Stable base for employee’s and their families whilst suitable long term accommodation is secured
- More cost effective option than hotel accommodation
- Tailored accommodation sourced across the UK to meet your company’s needs
- Our own in-house bookings service through our extensive database
- We can collate and rate you own accommodation and supply you with a database of properties to meet your budgets and all of your employee needs
- On-going continued support from our booking service
As an example within both Sussex and Kent we can offer furnished two bedroom accommodation on a weekly basis with fresh daily linen and cleaning services, which are suitable for business visitors and unlike much hotel accommodation offers plenty of living space and privacy within a secure environment.
Our Short Term Accommodation package is designed to save you time and meet your budget restrains whilst offering your employee’s peace of mind and on-going support throughout their relocation transition.
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Our home Rental Home Search programme is designed to make the relocation transition for your employee and their families as smooth as possible whilst also complying with your policy guidelines.
By listening carefully and asking the right questions we are able to quickly understand both our clients and their employees requirements, ensuring that the employees and their family’s feel at home as soon as possible, which in turn leads to continuity within the work place.
At Icon Relocation we understand that it is not just the physical cost of relocation that may affect your business but the stability of your employees home life as such we pride our self in making all of our customers feel at home as soon as possible, so that they continue their lives normally, both at their residence as well as at work.
Our highly trained field consultants ensure that our objectives are achieved within the time allocated by our clients. After finding and choosing a property, our services continue until it is secure, contracts vetted and approved and deposits arranged, as well as before and after the actual move has been completed.
We also understand that it is not only those employees that are moving from overseas that need the best of care but those also moving within the UK as the various regions throughout the country offer very differing attitudes and cultures and this cannot be overlooked.
At the outset of this exercise it is best practice for you to complete a Relocation Instruction form clearly highlighting the policy and or budgetary confines that relate to the specific move in question.
What does our Rental Home Search programme offer:
STEP BY STEP
- Telephone consultation with the employee within which we communicate the agreed policy, establish their requirements whilst providing them with an overview of the target area
- Agree a time line and schedule of events with you and the employee
- Market research is undertaken to indentify suitable properties to match the employee's requirements and personal needs
- A detailed itinerary of the best-suited properties is produced and issued to the employee either shortly before meeting or on the day in question
- A similar itinerary of the best-suited properties will be issued to you as the client
- On the day of the tour the consultant will meet the employee and accompany them to a selection of properties and areas within the agreed time scale
- Upon selection of the preferred property we undertake rental negotiation with the letting agent or landlord
- Rental contract validation by our company solicitor
- Upon request Utility companies will be contacted and an inventory will be arranged
Icon Relocation manages the whole process for you, and allows you to be clear as to whom your point of contact is throughout the process until your employee has moved in and are comfortable that all matters are addressed, we also offer feedback at all stages to highlight any issues that may need to be considered to prevent any unnecessary complications.
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